PRIVACY POLICY

Simple Action Air Conditioning ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or text message.

Information We Collect


Personal Information


We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website

  • Request a service quote or appointment

  • Subscribe to our newsletter or promotional communications

  • Communicate with us via phone, email, or text message

  • Use our services

This information may include:

  • Name

  • Email address

  • Phone number (including mobile phone number)

  • Mailing address

  • Service address

  • Postal/ZIP code

  • Service preferences and history


Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Pages viewed

  • Referring website addresses


SMS/Text Messaging Terms


Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages from Simple Action Air Conditioning, you consent to receive recurring automated marketing and informational text messages from us at the mobile number provided. This includes messages about:

  • Appointment confirmations and reminders

  • Service updates and notifications

  • Promotional offers and discounts

  • Company news and updates


Message Frequency

Message frequency varies. You may receive up to 10 messages per month depending on your service activity and promotional campaigns.


Opt-Out Instructions


You can opt out of receiving text messages at any time by:

  • Replying STOP to any text message you receive from us

  • Calling us at (561) 234-4224

  • Emailing us at [email protected]

After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from us unless you opt back in.


Message and Data Rates


Message and data rates may apply. 

Your mobile carrier's standard messaging rates will apply to all text messages. We are not responsible for any charges from your mobile carrier.


Supported Carriers

Our text messaging service is supported by most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, not all carriers are supported, and service availability may vary.


Help

For help with our text messaging program, reply HELP to any message or contact us at (561) 234-4224


How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our HVAC services

  • Process and complete transactions

  • Schedule and confirm appointments

  • Send you service reminders and updates

  • Respond to your comments, questions, and requests

  • Send promotional communications (with your consent)

  • Monitor and analyze usage and trends

  • Protect against fraudulent or illegal activity

  • Comply with legal obligations

Information Sharing


We do not sell, trade, or rent your personal information to third parties.
Mobile information, including phone numbers and SMS consent data, will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors that help us operate our business (such as payment processors, CRM platforms, scheduling software, or communication tools). These providers are contractually required to protect your data and use it only to perform services on our behalf.

  • Legal Requirements: When disclosure is required by law, regulation, legal process, or to protect our rights and safety.

  • Business Transfers: In connection with a merger, acquisition, financing, or sale of company assets, where your information may be transferred as part of the business transaction.



Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.


Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to delete your personal information

  • The right to opt out of marketing communications

To exercise these rights, please contact us using the information below.


Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Phone: (561) 234-4224

  • Email: [email protected]

  • Address: 16673 75th Way North ,Palm Beach Gardens, FL 33418